Pallapay Frequently Asked Questions (FAQ)
What is pallapay?
Pallapay is a payment services provider and acts as such by creating, hosting, maintaining and providing our Payment Services to you via the Internet.
On Your Website: With Pallapay You Can Accept Paypal, Visa, Master Card, American Express, Bank Transfer, All in Your website.
Payment request: Send invoices for payment to your customers by email directly from your account.
Our services allow you to send payments to anyone with a Pallapay Account, and, where available, to receive payments. Our service availability varies by country. We offer services in compliance with local laws and regulations.
PallaPay is a digital wallet that follows you wherever you go.
Pay any way you want, when you want to pay, simply log in with your username and password .
Why should I use PallaPay?
Pay Using PallaPay is fast, simple, and secure.
We will help you pay in just a few clicks. Enter your email address and password, and you’re pretty much done!
There’s no need to run around searching for your wallet. Better yet, you don’t need to type in your financial details again and again when making a purchase online. We make it simple for you to pay with just your email address and password.
Accept Payment Online under 5 minutes.
All in one Payment Accept Paypal, Visa, Master Card, American Express, Bank Transfer, All in One Place.
Is it secure?
PallaPay is the safer way to pay because we keep your financial information private. It isn’t shared with anyone else when you shop, so you don't have to worry about paying businesses and people you don't know.
On top of that, we've got your back. If your eligible purchase doesn’t arrive or doesn’t match its description, we will refund you the full purchase price plus shipping costs with PallaPay's Buyer Protection program.
Where can I use PallaPay?
There are millions of places you can use PallaPay worldwide. In addition to online stores, there are many charities that use PallaPay to raise money. Find a list of charities you can donate to here.
Additionally, you can send funds internationally to anyone almost anywhere in the world with PallaPay. All you need is their email address. Sending payments abroad has never been easier.
Do I need a balance in my account to use it?
You do not need to have any balance in your account to use PallaPay. Similar to a physical wallet, when you are making a purchase, you can choose to pay for your items with any of the credit cards that are attached to your account. There is no need to pre-fund your account.
Can I still collect rewards points on my credit card?
If you link a rewards credit card to your PallaPay digital wallet, you can continue to collect your points with every purchase.
How much does it cost to use PallaPay?
Buying with PallaPay is usually free. There is no charge to open a PallaPay account and there is no cost for buying products or services.
If your transaction requires a currency conversion, we will use a retail exchange rate (the wholesale cost of foreign currency as denominated by an outside financial institution) plus a conversion service charge. Read more about currency conversion and merchant fees
How do I prove my identity??
Follow the steps below to complete the identity verification.
Where I can go for additional help or questions?
ou can find answers to commonly asked questions at the PallaPay Help Center. If you cannot find your answer, our Customer Support team is ready to help. You can email our team here.
How can I recover my password or username?
If you are having issues signing into your account because you forgot your username or password, we can help you recover this information here.